Phones go missing every day, sadly. If this ever happens to you and you can't retrieve your phone number, here's how to sign in to your Kuda account safely with your new phone number:

1. Sign in to with your email address and your Kuda password.

2. Choose the SMS sign-in validation option.

3. Click the No access to this phone number? option.

4. Type in your new phone number then tap Next.

5. Confirm your phone number with the OTP (a code) we sent to your new phone number by SMS.

6. Confirm who you are with a selfie.

7. Confirm that your selfie is clear enough.

8. Confirm your phone number update with the OTP (a code) we sent to your email address.

9. Sign in with your new phone number.

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