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Ticket number To login

i lost my SIM card and I can't get the OTP through text so I unable to login. How can I receive it through my email

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I can’t receive email, I want to login in with phone number 
l've been trying to change my phone number from the kuda website since it seems it can't be done on the mobile app but unfortunately it's telling me thst I should send help to kuda and when I did they just tell me I can do that by logging in to the website. I've lost the former number I used in opening the account which means I can't get access to any otp code again. 
Please how can I receive and OTP on my email so I can be able to login my kuda account cause I lost my sim I use in register the account 
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