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My account got restricted

I been trying to open my account for months now is not allowing me cause my account got restricted and all transactions was restricted also

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Good day. My account has been restricted for weeks now due to expired ID, drivers license. Yesterday, I provided my NIN for same purpose for which I got a mail saying the problem is solved. However, I still can't make transactions and am getting same old restriction error messages. Find attach copies of my NIN ID card for you prompt action. Thank you.
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