Skip to main content
All CollectionsRewards
Kuda Rewards: Premium
Kuda Rewards: Premium

Rewards, Referrals and more.

Anietie avatar
Written by Anietie
Updated this week

What is Kuda Premium?

Kuda premium is a loyalty program for T3 Kuda Customers where customers are rewarded with loyalty coins which can be used to achieve a premium status when they perform eligible transactions on the Kuda App or Web app.

What are the benefits of the program?

The program offers rewards when you get to the premium threshold. These include app customization options, profile picture updating options, budgeting tools to understand your expenditure, referrals access, status badges, cashback on eligible transactions and partner offers.

How can I earn coins?

You can earn coins by performing eligible transactions on the app such as;

  • Transactions of 1,000 Naira or more. Transactions include; Interbank Transfers (Outwards Only), Intrabank Transfers (Outwards only), Airtime, Bills payments, Card Transactions, card purchases, and Cardless transactions. Coins will be earned 24 hours after the transaction took place.

  • Additionally, you can accumulate coins by maintaining an average balance of 50,000 naira in your account over a month. This balance includes your balances across Spend and Savings. Coins will be earned at the beginning of the next month.

  • Coins earned are capped at 250 coins per month. Users can’t earn more than this amount in a month

The more transactions and savings you have, the more coins you earn!

Where can I see my accumulated coins?

  • You can see the coins you’ve earned on the Home screen, at the top right. You can also click on the coins count to see more details and the rewards you can unlock.

What’s the minimum transaction amount to earn coins?

  • To start earning coins, your transactions must be 1,000 Naira or more. Transactions below this amount won’t give you coins.

How many coins do I need to unlock Premium and get rewards?

  • You need to earn up to 50 coins every month to unlock Premium and retain your status.

What Happens when I upgrade to Premium?

  • You upgrade to premium by accumulating 50 coins. When you upgrade/unlock premium, You will get a premium badge on your home screen and status in your account details section. Your app background will change as well. You will also get access to a suite of features and customizations.

What can a Premium User do?

  • A Premium user can update their app profile picture

  • Earn a premium badge/status

  • Customize their app background

  • Customize their app icon

  • Refer friends and family to use Kuda

  • Use the Spending Report/Budgeting Feature

  • Use their earned coins as Cashback and earn whenever an airtime or bill payment is made. The conversion is 1 coin = 1 Naira

  • Gain Access to offers from Partners*(This is still in the works)

How Long Does Premium Access Last?

  • You will remain a premium user from the moment you earn up to 50 coins till the end of the next month

  • To retain premium access, you are required to earn up to 50 coins every month.

  • At the start of every month, the coins count per month resets to zero to indicate the start of a new earning cycle

  • First-time premium entrants will be given special dispensation and be allowed to remain as premium users for 2 months, regardless of whether the premium threshold is met, after which they will be required to meet the requirements every month.

Can I be downgraded?

  • Yes, if you fail to accumulate 50 coins in a month, you will be downgraded at the start of the next month.

  • When you’re downgraded, you’ll lose access to all premium features. However, you retain access to your already-earned coins.

  • These coins are stored in your cashback wallet and can be used when you buy airtime or make a bill payment.

Can my Coins Expire?

  • All coins earned above the premium threshold will be stored in the your cashback wallet. You'll see these coins stored in the coin jar. They do NOT expire.

  • Coins earned below the premium threshold will expire at the end of the month in which they’re earned.

  • At the end of the year, your coin jar will be reset to zero to indicate the end of the rewards cycle for the year.

What can I use my coins for?

  • Once you’ve earned up to 50 coins, the coins are automatically applied to your cashback wallet and you can redeem them by performing airtime or bill payments.

  • When you get to 50 coins, you’ll see 50 Naira banked in your cashback wallet. Subsequently, every 5 coins you earn in that month will be banked into your wallet.

  • When you make an airtime/bill purchase, you’ll redeem the cashback amount, you can then click withdraw in your cashback wallet to deposit the redeemed amount into your spend account.

Can I lose coins?

  • Coins can be lost if you do not get to the required threshold every month.

  • If you get less than 50 coins in a month, all your earned coins will be lost.

  • If you get 50 coins or more in a month, your cashback wallet will be automatically credited with the naira equivalent.

What is the Naira Value of One Coin?

  • 1 coin is equal to 1 Naira

What if I don’t see my coins after performing a transaction?

  • Coins typically appear in your account within 24 hours of performing a qualifying transaction.

  • If your coins have not been credited after this period, please contact us

Did this answer your question?